Cozy Comfort Plus

good..... installers haytham and joe were awesome. worked well, quick, precise, clean, arrived before scheduled time, and took time to explain operating the unit.

not so good.....salesman led me to believe the unit would be boxed and dry walled for me. that was not the case. now I have to find someone to do this extra step for me...didn't realize the extra lights were the lights needed to light stones on bed of unit which were supposed to be yellow gold but look black to me.....verbal is not written. pft.

bad......inconsistencies in communication between company employees led to wrong unit being delivered....and that unit was even missing parts. installers had to leave site and go get correct unit. half of the day wasted because of this in addition to being inconvenienced that the work area was not ready for me
to either paint or apply stonework to finish.

I answered an ad in the Post. I spoke to the owner who set up an appointment. When we met he was very easy to deal with. His prices were extremely competitive but more importantly I found his people to be very accommodating. The project was finished on time. Everything went as planned. What a great surprise. I just got a call from one of their people one year later to service the fireplace, as a result they will now sell me a fire place. I would not hesitate to use them again or refer them to anyone.

Since August 2016, my husband and I have been researching gas fireplace inserts to replace our existing wood burning fireplace. Upon my sister's recommendation, I contacted Cozy Comfort Plus and visited their showroom. We met with Brian several times, and over the course of a few months, made our decision on the fireplace insert design. I had a multitude of questions, all of which were answered patiently and carefully by Brian. On the day of the install, November 2, 2016, the technicians, Haytham and Joe, were great. As I have experienced with many projects on our older home, unusual situations often present themselves and these experienced technicians dealt with them wonderfully. They were knowledgeable, quick, clean and tidy. When my family returned home at the end of the day, they were amazed that such a big job had been done so quickly. The gas fireplace is beautiful and has already, in this short time, made a huge difference to the environment in our home. Thank you to the staff at Cozy Comfort Plus!!!

After obtaining quotes from several other companies for the same equipment, I contacted Cozy Comfort.
The price was very competitive and the time to start was the shortest.
The work was difficult due to the slope of the ground that they had to deal with as well as the high height of installation.
They completed the work to my complete satisfaction.
I highly recommend.
In addition I was surprised to learn afterwards that there
was a manufacture's rebate for each unit, which made it even better.

I needed to replace my air conditioner and had called a few places to obtain quotes. I was recommended Cozy Comfort by a friend of mine and met with Brian. I was really impressed with his knowledge and liked his calm and helpful manner. He did not pressure me into anything outrageous and even advised me about available rebates.
The guys who eventually installed my AC unit went above and beyond fitting the unit. I had some electrical issues and unit placement issues and they spent a long time figuring out solutions. I am very happy with the professionalism and courtesy and highly recommend this company.

Just had our 15 year old Lennox Furnace and 30 year Old York Air Conditioner replaced with a New Lennox Furnace and A/C.
We were concerned with choosing the wright size Furnace and A/C to replace the old units and did not want to oversize or undersize the equipment.
Robert from Cozy Comfort listen to our concerns, gave us his input and helped us with the selection of the units, his advice was very helpful and although Cozy Comfort were not the lowest bid we decided to go with them.
The two technicians from Cozy Comfort, Haytham and Joe did excellent installation work. They were very professional, competent and courteous. All debris was removed basement area and the outside area were left very clean.
Cozy Comfort put through all the paperwork for the registrations, warranties and rebates. Tiffany called us when it was done, told us how to access the Lennox site and OPA site to track the progress.
We highly recommend Cozy Comfort considering the service, and support we received.

We bought a furnace from Cozy a couple years ago, after researching many companies, and their service, recommendations, installation and pricing were all great. This week our furnace stopped working, and we couldn't figure out why. We called in and they tried to help us troubleshoot it over the phone, to no avail. Right away the next morning Fred came over to have a look, and he found that I had put something against the intake vent outside, so no air was getting in. Fred didn't charge us anything, even though he could have and I bet more other companies would have. We love these guys they're not just there to get the sale.

Rapid response from company. Rep came the next day. Friendly & helpful. Three day (over a weekend) & unit was installed, up & running. Great service, great job. Kudos to Farad, Haytham and Joe.

I purchased a new air conditioner in August 2016 from Cozy Comfort. Shortly after it was installed I found out they installed a 2010 unit instead of a current model. Cozy Comfort said they were not aware it was a 2010 model. I had discussions with Brian at Cozy Comfort and in the end they replaced the 2010 unit with a 2016 unit. The installation people were very nice and efficient. I am happy that Cozy Comfort took the steps to fix the problem to my satisfaction.

I hired this company to install a pair of Mitsubishi ductless air conditioning units on 2 floors of my house. Fred Farhanchi was my first point of contact and was extremely helpful. I had called several other companies who specialized in this and I never received a call-back. Fred was courteous, informative and punctual when he arrived at my home to discuss the units and the installation. Once we went over the costs, I ordered the units and they were able to guarantee installation within a few days which was great considering I gave them very short notice. When Haytham and Joe arrived to install the units, they spent the better part of the day working around my very quirky home which has its limitations in terms of access for the outdoor unit, etc. They were courteous, professional and went out of their way to navigate some of the challenges of my house. They did it all with a great attitude, were super friendly and in the end, did a very professional job. I would highly recommend Cozy Comfort Plus as their service is top notch!