Cozy Comfort Plus

The gang from Cozy Comfort were great. They were on time, clean, polite and efficient. We have no complaints at all regarding the installation and the removal of the old furnace. They were bang on in advising what furnace might work best for us.

The thing that is really nice is their follow up. They called to make sure we were satisfied, and they call back every year to remind us of furnace cleaning.

We would have no problem in recommending their services.

We foundCozy Comfort on line as we needed repair in a hurry our furnace died.on the phone we spoke to a very friendly person and a very helpful.She tried to get someone to come to our home within the hour,which she made possible.Technician diagnosed our furnace tried very hard step by step to repair it but unfortunately it would not start.our furnace was also 14 years old we decided not to get it repaired but get it replaced their was no guarantee replacement would work.Technician promised he would ha e a furnace installed for us the next day. Promise again kept.two Technician came very polite installed our furnace it works and it is also very silent.Work was done in a very professional manner, we are very satisfied a job well done. We would strongly recommend them,very happy customer.Mario and Ingrid

The Cozy Comfort engineer came out on a Saturday to diagnose and fix my furnace, which kept shutting itself off. He was able to quickly assess the situation and make the necessary repairs. I’d definitely recommend them.

I found Cozy Comfort Plus on line as I needed to buy a particular furnace air filter. They happened to be close to where I live. I called and they had it in stock and put it aside for me for pickup. When I got there, I met with Brian, owner of the company and I found him to be personable, friendly and knowledgeable which gave me good vibes. I was also looking for a company to do my yearly maintenance, as the one that I used for many years didn't return my phone calls. So this led me to hire Cozy Comfort Plus. They set up an appointment date convenient to me and Mory was the service rep who came as per the appointment date and in the required time expected. I found him to be pleasant and very friendly and easy to talk to. Answered all my husband's questions in a nice manner. Not only do they clean the furnace, they also check for potential problems. Mory did an excellent job as well as cleaning out the pump, which was blocked. This is part of the cleaning service and was never done by the previous company which we know for a fact, because my husband always watched and never saw them do it before. Also to mention, it was nice that every time I called their office, there was always someone there to answer the phone as opposed to going to voicemail and waiting for a call back. All of the people I spoke to were friendly and helpful. I have no hesitation recommending this company as I was very pleased with the work performed. I look forward to continued business with them.

Our heating just stopped unexpectedly in the cold winter in February and we called Cozy on a Friday night and they came right away the next morning. We needed a part and cleaning. Jay was excellent and my family and I were all happy it was dealt with so quickly. We would definitely recommend Cozy to others. Thank you Cozy Comfort!!!

I had a problem with the fire place. The fire place would light up after few attempts but would go off after few minutes while the pilot light keeps on. Got in touch with Cozy Comfort. The Technician sent did an excellent job of opening the fireplace, taking out the logs, cleaning the inside thoroughly including the pilot light unit, cleaning the glass and ensured the fireplace was working properly. The Technician was courteous, knowledgeable, efficient and did the required maintenance and tuning. Job well done.

When we woke up to a cold home one morning, we realized that the furnace had ceased to work at least over night if not earlier. A service call was made mid-morning and by late morning a technician was at the home. They had the replacement part with them and the home was back warming up by that afternoon. Great and speedy service!

I called Cozy Comfort Plus and I have to say it was the BEST call I ever made. When Maury the technician came out to do the fireplace cleaning and show me how the furnace and humidifier worked, he went way above what he came out for. He not only cleaned the fireplace immaculately, he also showed me that it had not been used in a very long time, and that the Pilot light in the fireplace was off when it should be on at all times. After cleaning the fireplace, he turned it on and we both felt alittle sick. He went to his truck and got the Carbon Monoxide detector and went around the inside of the house and the reading was at a very dangerous level. He quickly opened all doors and windows to air out the house and let the fireplace continue burning as to release the Carbon Monoxide out of the house. Maury DID NOT leave me in the house until the Carbon Monoxide reading went to a complete "0". It took about an hour and a half, but he did not leave until the reading was "0" and he was absolutely sure that we were in no harm or danger. That is the kind of service and caring we received from Maury and the Cozy Comfort Plus team. When we were in the clear, he closed all windows and doors and still stayed alittle longer to make sure the Carbon Monoxide detector reading was at "0". After he explained to me how the furnace and humidifier worked, he did one last check for Carbon Monoxide just because he wanted to be sure we were in no harm or danger. It was only then that he left after not only doing what he came to do, but, going that extreme extra mile making sure we were safe. I JUST WANT TO THANK MAURY AND THE COZY COMFORT PLUS TEAM FOR A JOB EXTREMELY WELL DONE AND FOR GOING ABOVE AND BEYOND JUST THE SERVICE CALL AND ACTUALLY CARING FOR THEIR CUSTOMERS.

THANK YOU MAURY AND THE COZY COMFORT PLUS TEAM!!!!!

Angie Traikos

Furnace blower was dying, and they came out same-day to do the repair at a reasonable cost.

Repair was done quickly and cost was clearly outlined to us throughout.

the work was done in a timely professional manner. we are very satisfied with the job well done.