My 25 year old furnace conked out and I needed a replacement quickly. I called a few companies as well as independents. Some of the other well known candidates had a sales tactic of bashing others as well as Home Stars which turned me off. Others sounded good but the timeline was not as quick as I needed and they were not as informative. First piece of information, I found Cosmo from home stars. I called and was directed to speak with Mike from Cosmo. He was very informative about my options as well as the rebates available. He verified an install could take place on the same day and then said he would come to my house to discuss further after giving me some rough options and pricing after asking me specific questions. When Mike came to the house he seemed very honest, he is more of a technician and less of a salesperson. He laid down a lot of information and I chose accordingly. He started arranging the rebate situation as well as the installers. He did not pressure me into any particular furnace or AC, or doing additional work. I chose accordingly and the installer came after about 2 hours at 2pm. Fred and his partner was the installer. Very friendly and professional installer. Laid mats out from front door, down stairs and to furnace. Cleaned up after. Answered questions I had. Replaced the thermostat as it was needed. He was done in about 3-4 hours. Excellent experience, would recommend to anyone and everyone.
- Approximate cost of services:
- $3,500.00