Complete Roofing

Not only was the workmanship shoddy which resulted in a reoccurring leak, but the company did not honour its warranty.

We had Complete Roofing do our large roof and 2 skylights; the job was done promptly, manager was on site during the job; workers were efficient and curteous; clean up was well done. Full marks for his company from start to finish.

Excellent service from start to finish. Fast installation! Competitive price! No issues! In one day our roof was stripped and shingles installed. They were courteous, clean and efficient. Definitely would recommend this company.

Thanks Mike, for the prompt and professional service. Delivered as promised as scheduled.

Crew was excellent, in leaving the property cleaner than when they arrived!

Price was better than any other competitor

We had our roof redone in September 2015 (shingles and new plywood where they deemed necessary). Work was done fairly well (we did have to ask them to come back and re-do the flashing on the chimney as they left it looking like quite a mess and there were lots of nails left in the eaves and around the property). Probably would have given them an 8/10. However, in December 2018 - just over 3 years from the initial work - the roof started leaking causing significant damage to our kitchen. We reached out to Complete Roofing and they sent someone out to have a look. The technician couldn't find any obvious signs of issues so they caulked a few of the shingles and left. We had to call them back at least 5 times between January 2019 - June 2019 as it continued to leak. The technician caulked everything possible - including the siding that they blamed for the issue (not done with the roof replacement). All the caulking did not solve the issue - the roof continued to leak. They did finally agree to replace what they suspected to be the area of shingles causing the issue - the replacement did not fix the issue. We were replacing eaves, soffits and fascia that fall (2019) so did the siding as well since Complete Roofing said that had to be the issue. Siding was replaced and the roof continued to leak. Called Complete Roofing and calls were not returned. Eventually spoke to the owner Mike, who assured us he would personally have it looked at and solve our problem as we had then been living with a 4 foot x 3 foot hole in our kitchen ceiling for a year. His technician came out, replaced a couple of shingles and told us it should be good - it wasn't. We called and emailed Complete Roofing a number of times and they never returned our phone calls or emails. Completely ghosted us. Super disappointing considering they offer a 5 year warranty on workmanship and our roof started leaking just 3 years in. We eventually had enough and called another company to come and have a look. The other company came out and quoted the repair at $1500. Turns out Complete Roofing did not use ice and water shield under the valleys (as promised in quote) and did a poor job with the step flashing resulting in our leak. The other company had it fixed properly in a day and the roof hasn't leaked since. Avoid Complete Roofing at all costs (because this new roof cost us an additional $2500 in repairs and insurance deductible). We even filed a case with the BBB and they also ignored that. They do not stand behind their work and offer terrible customer service. Buyer beware!

Great job much needed insulation job well done. Roof Looks Great Matches Main Roof Now Thanks.

Needed new plywood roof and shingles. Day and a half it was done. Excellent job.

Big thanks to Complete Roofing for a job well done. Excellent customer service, professional and courteous installation crew. Would highly recommend.

Complete Roofing has been fantastic! The job was detailed, specific shingles used to match my house and the warranty explained in detail.
Prompt, efficient and cleaned up once the job was complete. For my Roof, one day.

From start to finish, the crew was on time and completed the work in a timely fashion. Site was pretty much left in the same condition (clean) as before.