Cobblestonembers

We looked at several companies however we were impressed with the many options that Cobblestone presented to us with their associated costs
Work ethic and workmanship were of a very high standard
We are enjoying our fireplace and it adds a lot to our living room
Gladly recommend Cobblestone Embers to anyone looking for quality and experience

We are very pleased with our new gas fireplace. Rob and his team were easy to deal with and always left the worksite clean and tidy. The end result was exactly what we wanted. After searching around other suppliers we found what we wanted at Cobblestone Embers.

I am so happy with all the work that this company did for me. They removed my old outdated fireplace and carefully replaced with a lovely new one. The dismantling and clearing up was excellent. The new one looks great and just what I need.
Thanks to Rob, and Bob and the youngman who did the trim as the final touch. I will absolutely recommend Cobblestonembers .

This was my second Fireplace Install by Cobblestone Embers
Work performed by Matt not to code. Didn't know until we went to Sell the property and it was inspected.

Fortunately they came back to correct it ( Thanks Bill)

No time for Matt or Rob. I have all day for Bill

Was silly enough to try for third times a charm. Cobblestone was a no show. After 10 months waiting, I finally gave up.

We're fussy people with a good eye for quality workmanship.
We are extremely pleased with cobblestone. Rob guided us with the perfect gas fireplace. Matt did an awesome job installing...perfection.
We highly recommend Cobblestone !!!

Cobblestone Embers installed four fireplaces in our home. Beautiful stonework, unique on each one. Their prices were fair for top-quality work. We highly recommend them!! Rob & Amanda Carlisle, On.

We visited the showroom to get a quote for a gas insert for our wood burning fireplace. Bill showed us the models and features and provided installed prices based on normal installation. After visiting a couple of other places, we settled on Cobblestonembers as their price was best, they had been doing this for a long time and knew what they were talking about. They came out to measure, check location of gas and electrics and confirmed the price. Two weeks later they came to install with a crew of 3, laid down mats to protect all our floors, vacuumed up afterword and showed us how the remote operated. They even discovered a loose connector in a light fixture that was arcing and corrected it. The insert looks great! Bill said that if we had any issue or trouble figuring out the remote to call and he would come by. A great experience all round.

Rob and his crew were outstanding!! Knowledgable, on time, no messing about. They are skilled craftsmen. The fireplace and stone wall are fantastic! Rob even found us another contractor when the one we hired couldn't finish our family room. Real team players! We will use them again in our basement when we change out our wood burning fireplace to gas. We are beyond satisfied. Every time we used the fireplace this winter we were so thankful and grateful for all the work Rob did. Would recommend CobbleSTONEmbers to everyone!! We had a great customer experience!!!

Excellent service Really nice people I would highly recommend this company for all your gas fireplace needs. Promptly answered calls for any feedback required. thanks for all good hard work.

Would never recommend this company.
Had a gas fireplace insert installed in 2013 and have had problems with the remote control on an ongoing basis. Told by both Rob and Bill that they would stand by their product but after waiting this time for over 6 weeks our calls are not being returned. Perhaps they are out of business but still a phone call would be appropriate.
At this point we have a fireplace that we can't use and are currently trying to get the manufacture to help us out.
Please search out alternative companies.
Very disappointed in both the product and customer service offered by CobbleSTONEmbers, Oakville.
Their word means nothing!