We had Coast Solarium install a deck cover in 2004. As soon as the installation was complete we discovered a steady drip (right over our seating area) from the gutter. We have been phoning ever since then. The odd time we manage to get someone on the phone they assure us that it will be looked after and that's the last we ever hear. We have had someone involved in the same business examine the work and was told that the gutter was never sealed. The cover is still under warranty but what good is that when the company won't return calls or fix the problem. I would NEVER recommend this company to anyone. Shoddy work and the worst customer service ever.
We had a sunroom built by Coast and 2 years later are still fighting with them to fix a door that doesn't open properly and problems with leaking that is ruining our carpet. We have tried BBB but no help. They simply ignore it and us. Do not use this company.
Substandard service and workmanship on the entire project. The foreman was very unreliable and unprofessional. Every stage of the process was prolonged by late arrival of materials, unorganized workers and a lack of defined plans and procedures.
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