Steve is the owner of Classic Air Systems and lives around the corner from me. Our furnace is 17 years old and we have had the misfortune of finding ourselves without heat on a cold December Friday night, and another time, the furnace was off the entire night and we woke up to a very cold house. Steve has always come over as soon as he possibly could and has always been able to figure out what's wrong and fix it immediately. We highly recommend his service.