Our consultant Aaron Hock was a great initial and continuous contact for the company. He was interested, kind, professional, knowledgeable and sincere. No high pressure sales, just reasonable solutions. He gave us the coincidence to proceed with Clarke. Our case required patience as the gradual discovery of more cracks and leak points required multiple site visits.
Amber was delightful to deal with in our account management from billing to scheduling our on-site work. Great communication.
The two man crew who came to out came to do our basement repairs, Mark and Kevin, were fantastic. Friendly, professional and took the time to go over the project and we're approachable and available to answer any questions we had. They were so much faster than we expected in completing the job and left the job sites absolutely clear and clean. We were so happy with them and their work.
Thanks Clarke Basement. You go the extra mile in educating potential clients and it pays off for everyone. I already recommended you to one of my friends needing a leaky basement solution.
- Approximate cost of services:
- $3,200.00
- Company Response
Hello – the whole team here at Clarke Basement Systems is so excited we were able to provide a waterproofing solution for the groundwater issues in your basement. Mark and Kevin very much enjoyed working on this project. They make it their priority to keep customers informed and make sure the work area is kept organized and clean. Also, thank you for acknowledging the work Amber does, she really enjoys helping our customers with any concerns they may have. We appreciate hearing your important feedback – the entire team enjoyed working with you and appreciate your compliments!