Roofing & Reroofing due to bad job
After a horrible experience with Cherry and Clark, we left them a terrible review because we were really unhappy with the workmanship and followup repairs that were done. We're hoping that with proper training the workers who worked on our properties can provide better workmanship on their next projects. I have since amended the review and have updated the satisfaction of the company to 5/5 based on the amazing customer resolution experience through the warranty Manager, Chris Pearce. I've never met a more dedicated person in making things right after a not so great experience.
- Approximate cost of services:
- $8,500.00
- What could this company do to improve their services?
- Train their workers to provide better workmanship.
- Company Response
We were thankful for the poor review as it gave us an opportunity to reach out to our customer and to correct some very important workmanship mistakes that we were originally unaware of. We believe that this was the kind of thing Homestars was originally designed for. Thank you for the chance to make things right!
Reg
Cherry and Clark