I had to replace 13 windows and found Casa Bella on Homestars after seeing them in our neighborhood a few times and was pleased to chat with German, he was extremely knowledgeable and patient with my list of questions and he was very responsive while dealing with him throughout the process. I received cheaper quotes, by what seemed like reputable companies with products I would be confident to put in my home but German left a good trustworthy impression on me from the start so I went with my gut and I'm so happy I did. The Architectural Plus series windows that we went with are fantastic. The team showed up on the first day, down a few men, with only two working it was a tough start on a rainy (in January?) Monday but the two men who were here worked hard. Illness and things happen, such is life, but these guys were fantastic and did as much as they could in the circumstances. The next two days we had a full house and they were finished in the time frame of 3 days like they stated they would be. They didn't miss a beat. SO no complaints here. Billy, Donny, Andrew, Noel and Josh were great and definitely did their job representing their employer because they were all extremely polite, professional and hardworking. Great job guys, my windows look great!! Now, about the product, I have to say I am so impressed, they do their job, without a doubt, my home is far warmer and standing right next to the window where you used to feel nothing but freezing cold is now toasty warm. I used to hear one of my neighbors dogs barking in their backyard EVERY morning, like the dog was beside me and now it's so muffled, I'm like is that even a dog? I can't brag about my windows enough! I definitely would recommend this company. 100%