I needed to get the deadbolt hole size enlarged on my front doors so that I could install the larger hardware that I purchased. They quoted me $80 for the visit to drill the holes. When Al arrived he noted some issues that we would have if we simply enlarged the holes. He presented us with some options and then developed an excellent solution that wasn't going to increase the cost. He completed the more complicated job and even had time to install the hardware for us. Came in right on quote!