Canadian Choice

Amazing service. Wonderful crew who installed everything. Jemal was so easy to deal with. No pressure and very knowledgeable. It was a pleasure dealing with everyone. Would recommend Jemal and his crew to everyone !!

This has been a great experience for me. Right from the start meeting with Jemal. He was knowledgable, kind, and made me feel comfortable about the entire process. Jemal was so accommodating when I decided to adjust my order.
He really made the whole experience stress free and I got an excellent price

Great service..friendly and helpful..,excellent workers as they didn't stop until everything was finished...product looks great!!

I got a recommendation from a neighbor after seeing the work and did not hesitate to call them. Boris the sales rep is fantastic to work with and got me exactly what i needed and wanted. Would recommend again and again.

This was a project I had waited for for years because the cost was intimidating in my mind; first few companies to quote me made it seem impossible. Worse off, I was talked down to many times when asking questions about what to expect!

Then comes Joe from Canadian Choice and he was OUTSTANDING. From the moment he entered the house, I felt comfortable with him and treated with respect. He explained the options for services, choices of products and finishes with as much detail as needed. He let me make decisions and priced things out without ever trying to upsell or add in products I didnt need.

This company came in 1/3 less than other companies who quoted me for a total home reno. When at first I was intimidating about costs for replacing 1 level of a house, I was able to do an entire house reno and stay within budget!

And...although this may not seem like a selling point....heres an additional bonus for those of you who are afraid of change. This company was able to take my 35 yr old windows and replace with an identical version but updated to energy efficient ones without changing the overall feel. This added feature got the complete buy in from my daughters who were afraid of all the 'new things' happening around the house.

Day of installation went amazing - the crew was so professional and friendly. I very much appreciated the attentiveness the took to ensuring cleanliness around the work surfaces and floors once they were done! I can honestly say (with shame upon myself), they left my floors cleaner after install than I had them this morning.

Thank you so much for making me incredibly happy with this major reno, I am beyond thrilled. The ONLY downfall now....I have to figure out how to reprogram my thermostat to lower the temperature in the house!

We were looking for windows to replace the ones in our basement.
Boris came by and was very knowledgeable. He was very kind to my dog as well. He negotiated with us which was helpful and we agreed on a price within our budget.
The windows were installed a month before we had expected them. The installers were very fast. It only took about an hour for 2 windows.
Would hire again.

We called Canadian Choice after researching companies as we needed to replace all 16 windows in our home. Joe came out on time and was excellent at providing options with no pressure to buy. We really appreciated how Joe went through everything and the quote was great so we decided to book with them. We just had our install done last week over the course of 2 days and the new windows are beautiful!! The installers were professional, hard working and respected covid protocols. They cleaned up and no mess was left at all would definitely recommend this company if you are looking for new windows.

Adriano was very polite and professional when he came for a consultation about the windows and front door that your company has to offer. After he was finished explaining everything we were sold right away. On Feb 5/2021 was the date of installation, the work men that came to work on replacing our windows and front door were very polite and also very professional. Lien was one of their names.. During the installation Adriano came just before they were finishing to check that everything was to our satisfaction. We are absolutely happy with the finished product and every time I drive up our front door, it looks gorgeous...thank you again. I have already recommended you to a few people.

Living in Alberta with 30 year old windows was the reason for change. We were impressed with the professionalism from start to finish. We made choices in November and installation in January. Could have been installed in December but we waited till January. Luckily the weather cooperated and had it completed in two days. Doors were completed a week later. Two days later we had minus 40 weather for a complete test of our new attractive windows and doors. What a difference! The reason I went to Canadian was that the installation team was from their company and not out sourced. Thank-you Alexey and your installation team.

We received very poor service.

First, installers arrived late, and Canadian Choice initially tried to cancel installation (which had already been delayed several times) when the installer backed out.

Second, the installer left without cleaning the windows, and left an ugly sticky residue on the outside of the windows that we have not been able to clean off.

But most importantly, there is a plastic sheet left between the two panes, I think by mistake which means that there are ugly visible streak in several places, around the whole window about an inch from the inside and one large one down the centre.

Finally, the installer, Mike, left a pile of dirt and debris inside our dining room and also left shards of metal and rusted screws all over our driveway (leftover from the old removed windows which he didn’t adequately clean up)

We have been trying to get Canadian Choice to fix the problem but keep getting bounced between their installation team and service team. Calls to the service desk go unanswered.

We had received lower quotes but chose them because we'd been promised superior service. But the service and quality have both been poor.

Don’t make the same mistake we did.