Canadian Choice

I absolutely loved working with Joe W. on this project. He helped us every step of the way. The installation crew were very helpful and professional.

My windows and my doors were old probably from the builders, my sister told me about this company she did her house too

Update - it’s now been over 2 months and I’m still waiting. I have had to follow up twice. Jason my sales guy continues to be very helpful but he can’t makeup for Head office who is clearly letting him and the customer down. Don’t comment here, pick up the phone and call me!

Original post - Despite confirming my order 3 times, they got my front door and one window wrong. I’ve been told 4-10 weeks to make it right. Something went wrong along the way, very frustrating.

Sales process was great, no pressure, not salesy. Jason was awesome. Really service oriented. Also, installer Luka and his crew were excellent, but the client experience in between needs improvement. The company HAS to get the orders RIGHT and be proactive with communications at all stages of the buying cycle. I had to call them multiple times to find out my installation date, confirm etc.

The service was fantastic from start to finish !from booking to getting my windows install . Stan abs Harry abs their team were great !

Our home is approximately 20 years old, however the existing windows had numerous problems which led us to Canadian Choice Windows and Doors. From the get go they were responsive and professional. Stan helped guide us through the decision making process and financing options with ease. He really understood what we wanted and helped us make a very big decision, seem simple.

The window installation was scheduled on-time. Slava and Max are hands down the best installers! On time, worked fast and clean. They had the challenging task of adding a net new window, in extremely cold temperatures. This caused some delays but they communicated very effectively as to why and when they would return. There were only minor delays but well worth it; the final product is gorgeous!

Overall this was a great experience and I would recommend them.

Stan is very professional and did an excellent job pricing all of our windows and doors. He was quick to answer emails and keep us up to date with the project. Mike took the lead on the install and did a fantastic job. His team was efficient and professional. They were able to replace all of the windows and 2 sets of doors in only 2 days. We are very happy with the windows and doors and have noticed a huge reduction in outside noise and increased warmth in the house. Overall, we are very happy with the product and service provided. The pricing was also very reasonable with financing options available.

We had 2 new bay windows installed in the kitchen. It lightened up the kitchen a lot. Canadian choice windows Jamel did a good job in recomending the different types available and the installers did a good job installing them. We are very happy with the final look.

Hello
I am very pleased with the service obtained from your company.
Jemal is a most gracious sales person.
Friendly and Particularly easy to speak to.
Jemal answers questions with knowledge and is most definitely the reason we fe so comfortable ordering from your company.

The install went very well.
The two young men installing your products were courteous , efficient and asked questions confirming that my expectations were met as they went along.
They cleaned up and removed all debris.
A Huge shout out to Jemal for staying in touch as required to make this experience as painless as possible.

Called Jemal and he came out and showed all the window choices and provided the information needed to make our choice. Jemal is very professional and was easy to speak with, and it was a great pleasure working both with him and with the company as a whole.

Jemal. Was great he was knowledgeable about the windows which made the selection of windows easy. No pressure sales tactics at all which I appreciated.
As for the installation of the windows they were professional. Worked quietly at the removal of the old windows and installation of the new windows. Provide me with instructions on how to use the windows which was great. Great service for beginning to end.