Whole House - Windows Replacement
Saw their ad on TV many years ago and decided to check them out on HomeStars. So surprised to find that they received thousands of positive reviews. Decided to give them a call and I was assigned Alex as my sales rep. From the beginning Alex gave me a very comfortable feeling because he was knowledgeable in the products and was very patient in giving us advice and answered all of our questions. If there's a top sales men award, I will give it to him! He arranged for Gino to be our lead installer and this guy is one of the best in his trade! Quiet and hardworking and finished my installation for the whole house in 2 days with only 1 assistant! I'm impressed by their expertise and also, Alex's dedication to his customers. He gave me a great idea on my front entry door and convinced me to do coloured window so it matches the house. The result: magnificent! I'm so grateful that he convinced me (he tried 3x). Now I'm waiting for my shutters to be reinstalled and I'm anxious to find out if Alex and Gino's confidence that they will fit is proven. ...
7/13/2015: an update on my shutters fitting. We were able to fit 13 out of 21 (although they promised all would fit). 8 We had to make some adjustments. So not bad since my window treatment supplier has told me some horrendous stories on shutters not being able to fit the windows from his other clients. The damage was not that bad for us.
- Approximate cost of services:
- $17,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Jen, thank you so much for your business from Canadian Choice Windows & Doors. Alex is definitely a hard working sales rep and he's always made sure to take care of each and every customer to ensure their happiness. It's out pride and joy to have such an asset to our company. We hope you enjoy your new windows and we look forward to any recommendations from friends and family. Thank you generously for your business.