- Approximate cost of services:
- $3,700.00
- Company Response
I'm very sorry to hear that you were not happy with the electroplated cornices. We did offer your designer, whom we've been dealing with on this project, to have our electroplating company finish new pieces for you, but we were informed that because of timelines this was not an option, and that you had decided to install the main panels that you purchased from us with a wood crown instead. Because the timelines were too tight to reproduce the cornice pieces for you, we are refunding the full payment that we received from your designer with no restocking charge applied. I personally feel, and I hope you do as well, that a full refund as well as allowing your designer to keep the cornice pieces would be considered standing behind our product.