UNETHICAL PEOPLE with NO INTEGRITY: BE AWARE!!!!!!!!
I dropped into BH one day and liked one of their samples but was reluctant to put a deposit down without my wife present and lack of understanding of my square footage needs. However, I was convinced by a promise by Vandana that I would have no problem cancelling the order or changing my mind on style or quantity without any fees - So, I put down a $3000+ down payment.
We have since decided not to renovation at this time and wanted to get our money back. hTey are not so friendly anymore. I had taken no delivery of product and have not placed any special order with them. I have talked to 3 different managers over the past 3 weeks and they are not giving me my money back without charging me a substantial fee for cancelling the order. I am warning everyone to stay away from this unethical company.
This HomeStars page is a great source to give and get feedback for customers. It gives me comfort that this commentary will ensure they lose more business $ than they are trying to grab from me.
please feel free to ask me for more details of my experience at the following email: dimptara@yahoo.ca
I will continue to post this for as long as it takes to get my money back
- Approximate cost of services:
- $11,000.00