Beverley Hills Home Improvements

I was so pleased with my window installation and customer service from Beverley Hills that I decided to use them for the total replacement of my fascia, soffits, eavetroughs and downspouts. The installation date was approx 6 or 7 week wait but I wasn't in a hurry as long as it was done before the end of the year. Installion was in 2 steps; fascia & soffits and then eavestoughs, leaf guard and down spouts a week or so later. The first part went well, the second part..not so much. They didn't cap the ends of one trough and the leaf guard in one trough appears dip inward and not be level with the upper edge of the trough. Finally, there is one short pipe missing that connects two levels of troughs. This missing installation could be indicative of a faulty installation of the upper trough since the trough should be slightly angled down towards the downspout at each end, like an inverted "V". These are just what I could see without getting up on a ladder myself. Clean up was not as thorough as the window installation. I'm still picking up scrap aluminum pieces. Overall, the new product looks good. Will have to wait until the spring rains to see if it all works. I have asked that these deficiencies be addressed and have been waiting 3 weeks. Having said this, I have complete faith in their Customer Service dept to eventually remedy these deficiencies.