40% off for repeat customers, don't believe it!
I had seven windows which needed to be replaced. My wife and I decided to do two at a time. Beverly Hills provided an estimate, I agreed and two windows were replaced early 2015. In January 2016 I received a call from a Beverly Hill sales agent indicating that repeat customers would receive 40% off on a purchase and install by Beverly Hills. I thought this was an incredible deal so I booked an apt with a sales rep for mid January. The next two windows which I wanted replaced were the same size and style as the first two which were done one year ago. His quote for these windows came in at the exact same price! I said, "what happened to the 40% off for repeat customers". His reply, "oh, this quote does include 40% off as the cost of the windows and install should be much higher". I then told him that this quote is the same as what I paid last year for the exact same windows! He has no answer. I told him that he just wasted two hours of my time! He said, "sorry".
Needless to say I was not impressed with this ploy and declined the windows.
- Approximate cost of services:
- $2,200.00