Belyea Bros Limited

I was in the market for a residential high efficiency gas fired boiler and Belyea Brothers was one of 5 companies that I approached. I was not " over sold " by Belyea into purchasing equipment that was not nessasary or not appropriate. The contract price was competitive compared to the other contractors. Peter and his installation crew were efficient, excellent workmanship and left the site as if no one had been there. After the work was completed there was a follow up phone call from the Belyea office to ask if there were any questions or concerns. First class.

Beylea Brothers installed a tankless boiler in our house during an extensive renovation six years ago. Then last week it malfunctioned (late at night) and we were treated to their exceptional service. The problem took some work to resolve but they went all out and did it and, because we are insured with them, it was also very inexpensive! All to often service people do not get acknowledged but our recent experience has underlined why it is imperative to go with established smaller companies who really pay attention to their service side. Every repair person who has come to our house from their company has been exceptional. Also, as they return each year to clean the boiler, they remember our house and our specific issues. HIGHLY RECOMMENDED.

When you own an old Toronto home, you're encountering many "firsts". I've never had to buy and have an air conditioner installed before so I had to do my due diligence and meet with at least 5 companies before making a selection.

From first impression, Steve [last name removed--ED], from Belyea Brothers stood out from the other people I met. He took the time to walk me through my details and options. And didn't put pressure on a single brand, price, or system. He explained the pros and cons of each, and provided his own recommendation (thankfully, not the most expensive one).

He also set, met and exceeded my expectations on the installation. The crew at Belyea Brothers was respectful, and actually worked while they were working. The process and install didn't disrupt any part of my regular day, which I appreciated.

We've had the A/C installed for a couple of years now, without issue.

From my point of view, they come highly recommended.

Phillip was extremely informative when I initially called for information on tankless water heaters; David was timely, helpful and informative when he came in to see whether it was feasible in our house and Karl and his associate were timely, polite, efficient when they installed the unit and even helped me by loading the old water tank into my car so I could get rid of it. They came highly recommended by a friend and entirely lived up to their reputation.

Bought a 30 year old house and decided to upgrade the HVAC and Water heater. The folks at Belyea Bros. Limited were extremely helpful in recommending the most efficient and cost effective products for my needs. They installed the new A/C unit, furnace and a Navien Instant water heater. The installers were very skilled and timely in the process. I'm very pleased with my new system(and the savings) and would highly recommend Belyea Bros. Limited

I had to get a new boiler as my old one had broken down and had to be repaired. From the initial telephone enquiry to the completion of the new high efficiency boiler, this company was excellent. I panicked when realizing the high cost of boilers but it was patiently explained to me why and how they work. At their suggestion, I had an environmental audit done so that I qualify for a government rebate in addition to the home renovation credit. The actual work was done including a new chimney liner and the installation work was top quality, efficient, capable, and working perfectly. Very highly recommend this company.

We decided to purchase a new boiler from Belyea Bros. in September 2008 as the old house we bought had one of those monster cast iron jobs with asbestos, etc. AFTER removing our old boiler, the technician/sales manager advised us that their chimney person would not be able to put the required liner in due to the pitch of our roof and they would need to call a specialist in. The specialist advised that due to the condition of our chimney, they could not insert a liner and so we could not use the boiler as originally agreed on!

Our only option was a high efficiency boiler which vented out the side of the house at over $2,000 additional cost or to redo the chimney at about $10,000. This was a suprise to us, especially after they already removed our old boiler and now had very limited options!

With little to no option from our perspective, we put in the more expensive unit.

We ended up not being happy with the overall experience and think that the chimney, being a major part of the work, would have been scoped properly before the project had started and the original boiler being removed. After discussing this with the company, we were assured that there is no way to confirm the condition of the old chimney before the old boiler is removed. Removal is step one in the job.... I would suggest anyone looking to replace their entire heating system to be VERY sure that every part of the job has been taken into consideration and ask lots of questions BEFORE work starts. Especially if you have an older chimney.

We called Belyea because they were highly recommended. We wanted an HVAC professional to take a look at a leaky ductless unit in a home we just purchased, and advise us on if we should bother fixing it, as well as on the overall state of both units in our home. We wanted to know if they were in good enough shape to be serviced, if they should be replaced, if they were optimally installed, etc. This seemed like a fairly standard sort of consultation, that we expected to pay for. On the phone with the office, it became clear that we had two options:
1- get a technician who would ONLY service the leaky unit, but not look at anything else in regards to the system overall
2- get an estimator for an entirely new system who would not offer any advice on the existing system.
I thought I'd misunderstood these options, but no. It appears Belyea does not offer any sort of consultation on an existing system. Surprising - seems like a perfect sales opportunity to me, but anyway... We opted for the technician. He came, barely spoke English and could not tell us anything about why our unit wasn't working and how long it would live. When my husband tried to ask a few questions, the tech intimated that if we weren't interested in getting the fix, he would need to leave as he had other jobs to get to.
We couldn't believe why folks have been so happy with this company. They seem to be missing out on a fairly significant business opportunity by refusing to offer consultation to people like us who may indeed be in the market for an entirely new system, but would just like to know that, or who would be good customers for servicing for some time and then stick with the vendors they know when it comes time to replace. Everyone knows it's way better to retain a customer than find a new one, and though we were Belyea customers once, we most certainly never will be again.

Have used this company to install a new slim jim air con. Install went smoothly and technician was knowledgeable and efficient. Continue to use them to service my furnace and air conditioners. Originally had Belyea attend to a service call that was being cancelled by their competitor, Dupont Heating. Apparently Dupont Heating didn't want to go on the roof to service the air con. Belyea had no problem and always shows up on time.

We met with a number of heating and cooling businesses at the 2008 Home Show. Belyea won our business because the sales representative, David Frost, was professional and convincing. His proposed solution, the Mitsubishi Mr. Slim cooling system, fit our budget and met our expectations. Belyea was flexible with their schedule and the installation took place very quickly after we awarded them the business. The installers were professional and the job was done efficiently and cleanly. The installers gave us a demonstration of the system before they left. Belyea followed up with a call after the install and we have just received a letter in the mail reminding us to do a quick spring clean before we use the system. Belyea takes their customer satisfaction serious and we are more than happy to recommend them to anyone asking about a good heating and cooling company.