Belyea Bros Limited

Barry was the consultant working for Belyea Brothers. He was patient and knowledgeable. He explained in detail what was involved in setting up the new furnace. He followed up after the work was done to make sure everything was okay. I'm very happy and satisfied with the job done by Barry.

We believe the Zuba Central heat pump installed in November 2009 is largely responsible for our decreased electricity costs of at least 30%. We also notice the indoor air movement is 'softer' and more moist without a humidifier than with our previous electric furnace. The decision of where to place the outdoor unit is important (as with any air conditioner): It needs to be located where the blowing air does not disturb neighbours (or plants for that matter); Belyea Bros ameliorated the strong 'breeze' by installing a deflector to direct it away from the neighbour's back deck.

The installation was handled very efficiently and Joe's prompt returns to deal with the incorrectly programmed thermostat were very much appreciated. Now if Mitsubishi can make the thermostat more user friendly (the instructions are obtuse and steps in programming are many) this heat pump is an excellent choice as an electrical heating & cooling system, and Belyea Bros. have the expertise and experience to install it.

Chris made the whole process simple and easy to understand. We chose the options we wanted and the installation was quick, clean and efficient. We have a small 2 bedroom home with limited upstairs cooling available because of the age of the house. Putting the slim a/c in the bedroom has made a complete difference to our home. Before the installation of the bedroom a/c we would have to set the house cooling so low that the basement where we work and watch TV was almost unusable because of the cold. Now we can set the thermostat much higher and the bedrooms remain cool.
Thanks for your help and advice Chris.

The whole process went very smoothly, finished ahead of schedule. Everyone helpful, able to explain process and function clearly. Follow-up within 1 week of installation. Worksite cleaned up well.
Would recommend highly.

From the initial phone call to the installation of my furnace, contacts were extremely helpful in explaining the features of my new product. A follow-up was conducted within the first week to ensure I was satisfied with everything. I couldn't have asked for better service. Many thanks Belyea Bros (Thorncliffe).

The team from Belyea really knew what they were doing. The job was completed swiftly and with minimal disruption to the house. I would have no problem recommending their service.

Belyea Bros was recommended to us as a high quality, reliable installer when we had an independent HVAC consultation as part of a renovation project.

I requested an in-home consultation online and received a call within an hour. Barry, the systems consultant who provided our quotation, listened to our concerns and provided us with the information we needed to make our decision. He also explained the rebates we were eligible for.

The installation team was polite, neat and efficient. Work was completed on schedule and the system was explained to us. Barry followed up with a home visit after installation, as promised, to walk us through the system and make sure we were happy with the installation.

I will be able to give a more complete evaluation of the system after a full cooling and heating season, but I have been completely satisfied with the consultation and installation by Belyea Bros. At each stage of the process, they have done exactly what they said they would do and have been responsive to our questions and concerns.

Our boiler broke down and then was "red tagged" late one night in January. We called Belyea Bros the next morning. They came to see us the same day, patiently showed us our options, and helped us weigh the pros and cons of each. They explained in clear plain language which products would be suitable for us and why. They arranged for a very quick installation to minimize the time we were without heat. Everybody arrived exactly on time on installation day. They stayed late to finish the job in one day and cleaned up carefully when they were done. To top it off, they phoned a couple of months later to follow-up, to see whether the new boiler met our expectations, and to get feedback on our transition to tankless hot water. Replacing a boiler is a major purchase, and doing it involuntarily in the middle of winter could have been very stressful. It wasn't. They listened carefully to our questions and concerns, and always answered clearly in layman's terms. From the first phone call, Belyea Bros made the whole experience a pleasure. A++.

This was a rush job as our heater went kaput on a Friday on the coldest week of the winter. We had two contractors come out on the Friday to appraise the situation , assess and price out the replacement. Subsequently we remembered being recommended on Belyea some time ago and contacted them on the Saturday.
David [last name removed--Ed] responded to our call and came in person within an hour; he passed on additional helpful advice and priced out a very competitive price for the installed unit . He also guaranteed that he would be able to obtain and install the furnace of our choice on the Monday which the other two contractors could not guarantee.
The Belyea installers were at our front door early on the Monday morning as promised, and seemed to do a very thorough job including a good clear up of their debris and the old unit ; and also above and beyond the call of duty a good clean up inside of part of the ductwork . We were given the usual instruction on operating the system upon completion of work. David [last named removed-- Ed] called us later in the day to follow up and also visited us the following day to make sure that we were happy with and understood the operation of the unit etc.
We have also had a follow up from the company ( a few weeks after the installation ) to make sure that we are pleased with the system.

A satisfied customer.

With our 25 year-old boiler on its last legs, and the 2009-10 rebate program deadline fast approaching, we contacted 4 local suppliers of high efficiency boilers (after first doing lots of on-line research). Each of the suppliers responded quickly and provided estimates and recommendations. Belyea's rep Bruce, however, provided a great deal more information and offered to have the company's owner, David, come to review the potential installation. This he did and pointed out the benefit of installing the higher coast option of a combination boiler, one that would would provide heating as well as domestic hot water on demand, thus removing the 40-gallon hot water tank.

At the same time, we asked for a quotation on extending radiators into our ground floor addition (heated by wasteful electric baseboard heaters). David returned to provide a very accurate measurement of the room's requirement and we agreed to install low slim-line rads - essentially getting "free Heat".

The boiler we chose is a Baxi wall-hung unit - this gained us space in the basement and provided a very neat installation. The crew were prompt, efficient, courteous and clean. The main install was done in a day, with the extra rads installed a day later.

We have now had a winter's worth of experience and I can say the system performs perfectly.

I have already recommend Belyea to friends.