I have used Bathtub King twice now (in my current home and my last one) - I moved into my new place knowing that I would give them a call to refinish the bathtub, because it was old and yellow-looking, and I remembered what I great job Bathtub King had done on my last tub. They did not let me down this time either. The guy that came to refinish the tub was extremely friendly and professional - he let me know exactly what he was going to do, how long it would take, what it would look like when complete, etc. - and everything he told me was true. The entire process took about 4 hours, and when it was done, the bathtub was the nicest-looking thing in the house - glossy and sparkling white with perfect finish around the edges. My bathroom was left exactly how it had been when he arrived (i.e., not messy). As well, I was left with an 'instruction sheet' for my new bathtub, outlining how to properly care for it, which products to use (and not use) when cleaning, and who to contact if there were any problems. The price was completely competitive with other places, and was true to the estimate. I would recommend Bathtub King to anyone who is thinking about refinishing their bathroom tub(s)!