Basement Systems Vancouver Inc

Two rotting 13 year old wells were expertly replaced by two pleasant easy going fellows!

I had a great experience with BSV. Karina, Fraser and Matt were a pleasure to work with! Thank you for the crack repairs you did on my crawlspace.

Joey and his team are highly recommended. They were very polite, friendly and explained everything in details

The technicians from Basement Systems Vancouver Inc are very nice to work with, they are friendly, patient, and very experienced. They came to our house as scheduled, and finished the job perfectly. Highly recommended.

These guys did an amazing job with our crawl space. It needed to be cleaned, sanitized, reinsulated and we even got a foundation crack repaired.

Great, prompt, professional service.

Highly recommended

We do not recommend this company.
Our initial experience with Basement Systems was great. They were quick, and the job was done within the month of our first contact. Our crawl space was damp and humid. We had just moved in and wanted to make sure had good air quality for our young kids.
However, as soon as we had an issue. They became difficult to reach. get go, we were convinced by their sales pitch to go for this vapour barrier. We were upfront with our sales man, told him we did not have much money, young family, new home. We told him our budget from the get go. We just wanted a safe crawl space, we knew it was humid and wanted to get ahead of the problem before we experienced mold or mildew. The affordable solution should have been the new pump and a good quality dehumidifier. Then we could have repaired our crawl space as issues came. Now we are stuck with this vapour barrier, which cost us thousands, and water trapped below it. We feel very disappointed. We feel this company sold us their product, just to make a sale, and did not actually help us solve our crawl space issue, just exacerbated the problem. Then they became hard to get a full answer from when contacted with our dissatisfaction.
(Project was done January 2024)

Speedy response, efficient service reasonable cost and professional communication. This is the 3rd engagement/project and all very satisfactory

I noticed a crack in my wall & a slight tilt to the floors. We had had a flood in 2021 and a raccoon in the crawl space. Wondered what to do when I heard the ads for BSV on the radio. Went to the Abby Home & Garden show, spoke w/ Fraser to get the gang out for an estimate. Everyone I spoke w/ (Gloria rocks!) was wonderful. They were clear in what was going to happen & kept us up-to-date on the evolving shedule (thank you Steve). Did a great job in cleaning up / prepping the site, installation was smooth and they even left us some tape & vapour barrier (much appreciated Kyle) for patches if we needed to do any future plumbing jobs. Very professional and lovely folks to work with.

Sales informative. Installers clean quick and helpful. Crawlspace looks great now. Good crew of 2 persons. Recommend them.

We had a crack in the foundation that needed repair. Everyone at Basement Systems was super friendly and efficient. A pleasure to work with.