Ordered a recliner for my elderly parents. Item was delivered but the huge boxes and packing materials were simply left in the driveway. It's not a trivial issue to dispose of such large packing material. I've never had a furniture delivery company not take away boxes and packaging material before.
UPDATE: I upgraded the rating from a 4 to a 9. Within a day, they sent someone back to pick up the boxes.
- Approximate cost of services:
- $500.00
- Company Response
Hello SR - Thank you for bringing this to our attention. We are very sorry for the inconvenience and we are taking action to ensure that this issue does not happen again in the future. Our delivery team has come back to your home to remove the packaging. Please let us know if we can be of any assistance in the future.