After many years of procrastination, we decided to take the plunge and invest in hardwood flooring to be installed throughout our home. Our key learnings from past (horrible) renovation experiences:
1. Partner with folks who treated our home as if it were there own.
2. Partner with folks who had the highest standard of work ethic and took pride in the quality of their work.
3. Partner with a team who were authentic and honest.
Here is how our relationship with Antique Flooring began. After one year of shopping around, my husband and I decided to visit the store. We had a terrific chat with Tony, and left with a bundle of samples. When loading the samples into our car ( A mini cooper so very limited in space), Luis came out of the store with a bunch of rags to place in between the samples of wood so that the car did not get damaged.
This was a small gesture - yes, however, this small gesture left a huge impression on us. All hardwood flooring stores sell the same product, but it is the people that make the difference. The genuine care that Luis showed to us that day spoke volumes to us about his work ethic. Tony's genuine interest in us spoke volumes about his commitment to the client experience. This was the first time in the year that we had been shopping for Hardwood that we were 'wowed' - and trust me, we dealt with many people throughout the year!!
That was the day that we decided to work with Antique Flooring.
The reno was hands down the most enjoyable, and easy renovation that we have ever experienced. Tony, Ariel, Ana, Luis, Renato, John, Avelino, Greg and Danny treated us as family and our home as if it were there own. The teamwork, quality of the work, work ethic, attention to detail every step of the way and pride in their craft was amazing to witness over the 5 weeks. Of course, there were a couple of hiccups along the way, needless to say, The AF Team continuously delivered a seamless client experience.
A huge thank you to the AF Team - it was our pleasure to have you in our home. You are truly exceptional at your craft - a rarity these days, especially in such a competitive space.
Oh and of course - we absolutely love our 'finished on site, custom colour" floors!!!!!!!!!!