We chose Andrews and Sons as they have worked for us before and actually did a pretty good job. This time they were hired to remove a tree for us, trim some other trees and remove deadwood. They completed the tree removal but not the rest of the work because some tool had broken. However, we paid in full expecting the company to return soon to complete the work.
Unfortunately, more than 4 months later we are still waiting. Many telephone calls to the office not responded to. We did at some point manage to get Kevin Andrews on the phone but he basically told us he was not going to come back to complete the work. No valid reason given, and not a great way to treat a repeat customer.