1 review St. Catharines, ON Joined 2018/07/16

10/10

Carpet & Rug Cleaning & Repairing review in St. Catharines

07/17/2018

Experienced, professional, knowledgeable. Because he knew his product I felt confident in his recommendations. He was kind and gave us a wonderfully fair price. Top marks for service and variety of product. Put Alexanian at the top of your list.

Job Price

Approximate cost of services:: $1,150.00

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Company Response: Hello "alig22"
We are so happy to hear that you were thrilled with your shopping experience; along with our service, product and pricing. I will be sure to share your review with our entire St. Catharines team and we thank you for taking the time to post your kind words.
Sincerely, Wendy Alexanian

aldona_armstrong

1 review Toronto, ON Joined 2018/07/13

10/10

New carpet on the second floor, as well as two staircases.

Floor Laying & Refinishing review in Toronto

07/16/2018

I got a great deal on the price of the carpet, and had very professional and helpful advice in the store. Arsim came to my house very quickly at a time that was convenient to me to assess what rooms needed carpet. After everything was set, I called him back to say I now wanted the carpet on another staircase in my home and he was happy to adjust the estimate for me. The installers were incredibly professional, showed up on time, and put all my furniture back in the right spot, and vacuumed the new carpet as well. Everything looked beautiful when they left, and they even took all the old carpet and underpadding for disposal. I could not be happier with the overall service, and now I feel like I'm walking on a cloud every time I go upstairs. Thanks Alexanian.

Job Price

Approximate cost of services:: $2,000.00

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Company Response: Hello Aldona
All of us at Alexanian's are happy to hear that you had such a great experience with sales professional Arsimm at our Mississauga Dundas St. location and that you were so pleased with the installation service we provided. We thank you for taking the time to post your review and I will be sure to pass along your kind words to Arsimm and the installers. Enjoy your new carpeting and yes ... doesn't new carpeting feel the best:)
Sincerely, Wendy Alexanian

Colleen in Nepean

1 review Ottawa, ON Joined 2018/06/28

10/10

Kitchen and complete condo floors

Condominium Renovations review in Ottawa

06/28/2018

The Alexanian store on Merivale road is the best. After a rocky delivery experience a phone call to the store manager Karl and he appeared in person to fix the problem. Anne (office) Rob and Glenn (installers) and salesman Sean we’re all commendable in their customer treatment. Just waiting for Karl/Sean to follow thru with hardwood for backup repairs if needed. I have confidence one of them will come thru as promised.

Colleen Woodcock Ottawa Ont June 2028

Job Price

Approximate cost of services:: $13,000.00

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Company Response: Hello Colleen
We are happy to hear that you were pleased with the level of service you received from manager Karl, sales professional Sean and the whole team at our Ottawa Nepean location. Customer service is our top priority and it is extremely rewarding to be recognized for this. We do our very best to prevent any disruptions in a project, but if something does go awry we act quickly and efficiently to make it right! I will be sure to share your kind comments with everyone and thank you again for your gracious review.
Sincerely, Wendy Alexanian

g.boate

1 review Pickering, ON Joined 2018/06/07

10/10

Replace flooring throughout the house

Floor Laying & Refinishing review in Pickering

06/12/2018

From the consultation with Aaron Bakirci to the installation process of the flooring and banister, we couldn't be more pleased with this project. Aaron was very helpful and knowledgeable while helping us to choose the right products and planning the installation to accommodate our schedules. The installers were friendly and respectful and did an excellent job getting rid of the old and bringing in the new. We absolutely love our new flooring! It was a large job re-doing almost the whole first and second floors and staircase, which can be very costly. Aaron really helped us maintain our budget without sacrificing quality or style.

Job Price

Approximate cost of services:: $17,000.00

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Company Response: Hello G.Boate
We couldn't be happier to hear that you were so pleased with sales professional Aaron and the install team at our Whitby store. Deciding on the perfect flooring for ONE room ... let alone a whole home, including staircase and banister can be overwhelming, so we are thrilled that we were able to help you make the right choice and that you love the end result. Enjoy your home and please send Aaron some pictures if you get a chance, we would love to see them!
Sincerely, Wendy Alexanian

Beth in Oshawa

Oshawa, ON

Over 6 years ago

This entry did not meet HomeStars review criteria.

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hdvt i.

1 review Mississauga, ON Joined 2016/03/23

10/10

carpet installation on 2 sets of stairs

Carpet Installers review in Mississauga

05/30/2018

I was thrilled with my Experience at Alexanian on South Service Road in Mississauga. Shayne was wonderful to deal with and prior to arriving, he had pulled several samples of what I was liking for (from a Pinterest picture). Communication around delivery and install was excellent. The installer AMet was a true craftsman. I had chosen a difficult pattern, a chevron, and other installers said it couldn’t be done on my stairs (birdcage at bottom, spindles and a curve at the top), Amet worked wonders. It’s exactly what I wanted and I’ve received so many compliments on both the quality of the carpet and how beautifully it was installed. I’d highly recommend Alexanian.

Job Price

Approximate cost of services:: $2,800.00

1 of 1 people found this review helpful.

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Company Response: Sales professional Shane at our Alexanian Mississauga (South Sheridan location), installer Amet and all of us at Alexanian's thank you for posting your wonderful review. We have an amazing team of installers and are thrilled to hear that you are so pleased with the installation of your chosen chevron patterned carpet. Yes, sometimes a patterned carpet on a complex staircase can be tricky and I'm glad we were able to make it happen;) I will be sure to pass along your kind comments to both Shane and Amet and appreciate your recommendations. Enjoy your staircases!
Sincerely, Wendy Alexanian

hayes.s

1 review Ajax, ON Joined 2018/05/19

10/10

Ground floor and Second floor hardwood flooring installation

Floor Laying & Refinishing review in Ajax

05/19/2018

We visited Alexanian’ Whitby location and discussed our requirements with Aaron. Aaron spent some time with us going over some options and ideas. He then visited our home to provide a quote.
We had our stairs and flooring replaced on ground and second floor. We were happy to get rid of our carpet and replace with engineered Hardwood flooring. The work took about 10 days to complete. We love the finished product. The installers did a terrific job, with great attention to detail.
Thanks Aaron! Thanks Alexanian! Great job!

Job Price

Approximate cost of services:: $26,000.00

1 of 1 people found this review helpful.

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Company Response: Hello Hayes S
We are happy to hear that you had such a great experience with Aaron and the installers at our Alexanian Whitby location. Engineered hardwood flooring is such a smart choice, it can really transform your home and I bet it looks fabulous. Thank you for taking the time out of your day to post a review, it is very much appreciated and I will be sure that both Aaron and the installers are aware of you doing this for us. Enjoy your new beautiful hardwood flooring and if you ever decide you would like a carpet runner for your staircase ... you know where to find Aaron;)
Sincerely, Wendy Alexanian

Maggie in Ottawa

1 review Ottawa, ON Joined 2018/05/10

10/10

Removal of carpet and tile flooring and installation of vinyl flooring

Floor Laying & Refinishing review in Ottawa

05/10/2018

I am very pleased with the service I have recieved from Alexanians on Merivale Rd. and would highly recommend it to others . Each person I dealt with was helpful and informative .
The quality of service was excellent.
I was particularily impressed with the installer Wally how did such a beautiful job of installing the flooring and of clean up . You can tell when people take pride in their work and it was evident .
Thank you so much for a job done well by all .

Job Price

Approximate cost of services:: $5,200.00

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Company Response: Hello Maggie
Thank you so very much for sharing your great review of the staff at our Ottawa / Nepean Merivale Rd. location and in particular your installer, Wally. It is nice to be recognized for our attention to detail and yes ... pride in our work. Your kind words mean a great deal to all of us and I will be sure to share this with everyone (including Wally) at our Merivale Rd. store.
Sincerely, Wendy Alexanian

Joanne

1 review Vaughan, ON Joined 2017/04/29

10/10

Carpet runner, rugs

Carpet & Rug Retailers review in Vaughan

05/09/2018

It was a pleasure to deal with Frank at Alexianian. From the beginning he helped us narrow down our options and was patient with us as we looked through their amazing selection. We will definitely be back for future carpet.

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Job Price

Approximate cost of services:: $9,000.00

1 of 1 people found this review helpful.

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Company Response: Hi Joanne
Look at your staircase .... WOW ... thank you for including this peek into your beautiful home. Your staircase carpet runner looks fantastic, as does everything else. Frank is extremely knowledgeable and a true professional, and we appreciate you taking the time to share your kind review. Thank you again and I know Frank at our Toronto Dufferin location will look forward to helping you again in the future. Enjoy your home!
Sincerely, Wendy Alexanian

rwhite

1 review , ON Joined 2018/05/08

10/10

Basement renovation

Basement Renovation review in

05/08/2018

Purchased carpet and underlay for Kitchener store. The store Manager (Nassau) was amazing to deal with, extremely helpful picking out the carpet and underlay material. The installers we very courteous and professional to deal with as well........highly recommend Alexanians Kitchener store.

Job Price

Approximate cost of services:: $7,000.00

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Company Response: Hello R White
Thank you for taking the time to post your review of Kitchener store manager Nasser and his installers. We're happy to hear that you are so pleased with your basement carpeting and Nasser's professionalism. I will be sure to pass along your kind comments and greatly appreciate your recommendation of Alexanian's Kitchener location.
Sincerely, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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