Reviews

10/10

The Alexanian store on Merivale road is the best. After a rocky delivery experience a phone call to the store manager Karl and he appeared in person to fix the problem. Anne (office) Rob and Glenn (installers) and salesman Sean we’re all commendable in their customer treatment. Just waiting for Karl/Sean to follow thru with hardwood for backup repairs if needed. I have confidence one of them will come thru as promised. Colleen Woodcock Ottawa Ont June 2028

Approximate cost of services:
$13,000.00
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Company Response

Hello Colleen
We are happy to hear that you were pleased with the level of service you received from manager Karl, sales professional Sean and the whole team at our Ottawa Nepean location. Customer service is our top priority and it is extremely rewarding to be recognized for this. We do our very best to prevent any disruptions in a project, but if something does go awry we act quickly and efficiently to make it right! I will be sure to share your kind comments with everyone and thank you again for your gracious review.
Sincerely, Wendy Alexanian