During installation on Saturday major damage accidentally occurred to our wall. Matthew Barrett, Manager of the Mississauga store attended our home within the hour and advised he would arrange for repairs. On Monday we were contacted by the contractor hired to make the repairs and the work was completed efficiently and quickly. Refreshing to have a company assume responsibility. Thanks Alexanian.
- Approximate cost of services:
- $2,500.00
- Company Response
Thank you for posting your 10-Star rating of Alexanian's Mississauga Dundas St. location, and in particular store manager, Matthew. As careful as our installation teams are, on the rare occasion mishaps can occur. If this does happen, you are correct ... we will absolutely assume responsibility and make things right. We're happy to hear that the repairs were done quickly and to your satisfaction. We do apologize for this accident occurring and greatly appreciate your understanding and kindness. I will pass your review along to Matthew and the installers, they will be very grateful to see this.
Sincerely, Wendy Alexanian