Alexanian Carpet & Flooring

Floor Retailers
Halton Hills ON L7G 4J8
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HomeStars  >  Floor Laying & Refinishing in Mississauga  >  Alexanian Carpet & Flooring   >  Vinyl plank flooring installation throughout kitchen, living room and bedrooms.
NCooke
NCooke
2 reviews Toronto, ON
10/10

Vinyl plank flooring installation throughout kitchen, living room and bedrooms.

From the moment we stopped in to look at vinyl plank flooring options at the Alexanian Dufferin location, Frank has been one of the most patient, attentive, professional sales people we have had the pleasure to work with over our fairly large renovation these past 3 months. He spent time with us explaining all the possible options, the different quality of options, the installation process and made sure we understood what all the requirements were in choosing vinyl planks. For example, he was very definite about not laying the floor under the kitchen cabinets as according to the manufacturers specification, it would potentially damage the floor and eventually our kitchen installer and contractor agreed...but Frank had to insist for a period of time before he got their consensus. He kept in touch with us several times to confirm the installation date (we did not have to chase him!) and he always took time to explain whatever we had questions about even if he had already done so earlier....we really appreciated his patience! His installers were wonderful!! They were pleasant, professional and skilled! They arrived when they said they would, worked around and moved some obstacles that were not supposed to have been in the way(without complaining to us...we had to ask them!), did a beautiful job of laying the floor all in one long day and cleaned up leaving the unit as if they hadn’t been there! We are so happy with the result! The floor has transformed our condo and we can’t wait to move in! Working with Frank was definitely a highlight in our renovation process, we are thrilled with our new floor and plan to highly recommend Alexanian (especially Frank’s location) whenever we’re asked! Thank you Frank!

Approximate cost of services:
$8,100.00
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Company Response

Hello NCooke
How very kind of you to share such a wonderful review of our Toronto Dufferin manager Frank and the installers. We're happy to hear that you were so pleased with Frank's professionalism, expertise and level of service ... you were definitely in good hands:) We also thank you for the recognition of our installers. Our installation teams are highly qualified and treat each customers home as if it were their own, and to be acknowledged for this is extremely rewarding. I will be sure to pass along your comments to both Frank and the installers, and trust you'll enjoy the new vinyl plank flooring in your condo for many, many years to come. We appreciate your recommendation of Alexanian's and wish you all the best in your newly renovated condo.
Sincerely, Wendy Alexanian