Install Backvalve, sump pump, and washing machine drain
We hired Absolute after a basement flood (city line sewer back-up) to install a back valve, sump pump, and new drain for our washing machine plumbing. The workers arrived on time and worked quickly to get the job done.
We had the city out to inspect the work, and it was not approved; the sump pump was in the wrong place to function correctly in the case of excess water and meant that sewage would be pumped onto our front lawn in the event that the back valve closed.
Absolute was good about removing the sump pump, covering up all the holes in the basement floor and providing an adjusted fee for the work that was acceptable (back valve and laundry drain).
In the end it all worked out well, but it was confusing that they installed the sump pump that way in the first place. Customer service was good about making in right and sending out a receipt with all the info needed for the city rebate.
- Approximate cost of services:
- $2,200.00