AA Waters & Brookes installed our sprinkler system about eleven years ago, and we have been extremely pleased with their continuing high standard of service. The office staff is always pleasant and accommodating, but the technicians, especially Wael and Jeff, have especially gone "above and beyond" in helping us. Over the years, whenever there has been a technical issue, Wael has been our go-to person. Yesterday, Jeff performed the shutdown of our system. In the past, some of the technicians have said that I haven't closed the indoor valve strongly enough to keep the water, so I asked Jeff to ensure that it was shut tightly enough. Without being asked, he removed his boots before he came in. In this day and age, that's unbelievably thoughtful.
- Approximate cost of services:
- $0.00
- Company Response
Thank-you for your kind review, Bob. We strive to excel in customer service and try to accommodate our customers in any way we can.
Enjoy your lawn sprinkler system.
Joanne