Squirrels took up residence in my ceiling. They were entering through multiple points that they had burrowed for themselves, removing slate tile on the slopped roof and chewing through wood and other building enclosures. It was a complex problem, and the first company we used was unable to solve it. We knew we needed to bring in the best, and, thanks to prior reviews, had the sense that AAA would be it. We were delighted that we received our first visit within I believe it was a day of the initial phone call. I want to extend my deep gratitude to Kieran, who solved this for us, with ingenuity. After the first holes were sealed, they were somehow still getting in. He traced their paw prints in the snow, finding an entry point at the adjacent home (it is a semi), that led the squirrels into my ceiling. Kieran - THANK YOU for your detective work, and your persistence in solving this. It has been a few weeks and - touch wood- they seem to be really gone. HALLELUJAH! I sleep full nights again without squirrels waking me up at dawn!! I had almost lost hope, and almost can't believe they are really gone. THANK YOU!!!!!!
- Approximate cost of services:
- $1.00
- Company Response
Hi Ellen, I absolutely love getting descriptive reviews such as yours. It is important for future customers to read about how we go to great lengths to solve difficult situations. THANK YOU!!!!! Thank you also for complimenting Kieran on a job well done. I do know that Kieran is always up for a challenge and like all of our staff they won't stop until they get the problem solved. I am glad we were able to restore your full nights sleep. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.