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A & B Moving

Moving & Storage
Toronto ON M3J 2B7
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HomeStars  >  Moving & Storage in Downsview  >  A & B Moving  >  1 bdrm apartment local move
John from Victoria
John from Victoria
1 review Victoria, BC
0/10

1 bdrm apartment local move

I would not hire this company again.

I have used 2 other movers within Victoria all who moved my small 1 bedroom apartment within 2.5 - 3 hours. A to B moving took 4.5 hours to move the same amount of stuff a shorter distance than I have ever moved before. They took a smoke break part way through and charged me for it. I witnessed one of the two movers texting on his cell phone instead of working on two occasions and am unsure how many times he did it when I wasn't looking. I phoned to complain and the representative expressed concern but of course did nothing about it. Myself and 1 friend could move my apartment in 4.5 hours... professionals should be much faster.

They broke a particle board book shelf as a result of stacking it upside down. They gave me $15 off my bill so that I could fix it myself. I was happy with that and accepted it. I was also told by the texter that that was a good deal because according to policy they don't cover particle board at all and normally it would simply be too bad so sad.

When I complained about being charged for the smoke break and texting I got no call back and received no compensation. I would never hire this company again, they are far too slow and apparently don't care about it.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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