Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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Naomi in Mississauga
Naomi in Mississauga
9 reviews Mississauga, ON
8/10

Window repair

I had all the windows in my house replaced in 2009. Brock windows did a fantastic job and I was very pleased with the results. However, one of the windows has been leaking badly for some time. At first I thought I had been leaving the window open by accident, so I didn't call the company to repair it. This past week, I made sure the windows were closed during all the rainfall, and I discovered significant leaks all around the frame. The paint on the wall is even peeling because of the water. I called Brock two days ago to get something done, and no one has called me back. I am very disappointed with the delay and I wonder how much I'm going to have to hassle them to get this fixed. It doesn't seem like they stand behind their product once they got the job done.
**UPDATE** Since posting this I was contacted several times by Brock and have received satisfactory feed back. Although I was disappointed by the response time, it appears the problem is not in the windows but in the roof. My rating on the quality of workmanship remains the same - it was great - but I wish they had responded sooner.

Approximate cost of services:
$0.00
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Naomi in Mississauga
Naomi in Mississauga
9 reviews Mississauga, ON
4/10

Window repair

I had all the windows in my house replaced in 2009. Brock windows did a fantastic job and I was very pleased with the results. However, one of the windows has been leaking badly for some time. At first I thought I had been leaving the window open by accident, so I didn't call the company to repair it. This past week, I made sure the windows were closed during all the rainfall, and I discovered significant leaks all around the frame. The paint on the wall is even peeling because of the water. I called Brock two days ago to get something done, and no one has called me back. I am very disappointed with the delay and I wonder how much I'm going to have to hassle them to get this fixed. It doesn't seem like they stand behind their product once they got the job done.

Approximate cost of services:
$0.00