Meridian Windows installed 7 windows on the second floor of our house. The sales rep was good and offered us a reasonable price. The installation went smoothly and the installers cleaned up after themselves reasonably well. Overall, we had no issues with Meridian. However, one of the windows became fogged up, and that’s when the trouble started. I sent several e-mails and left numerous voice messages, yet no one bothered to call back, despite the so-called “life-time warranty”. I managed to find out the president’s name (Igor Zask) and his e-mail address, and still, no reply. At this time I cannot even get to a live person, my only option is to leave a voice mail that nobody seems to listen to. I would never deal with them again and don’t recommend anyone hiring Meridian Windows as they do not stand behind their product.
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?