Leon Raben from Vaughan

We had the pleasure of dealing with Tony about a year and a half ago. His work was excellent, his prices reasonable, and my wife left a review here: https://homestars.com/homeowner/681301-lana-raben-in-toronto. We had a little issue recently, and realizing that the warranty was over I asked tony for a repair estimate. His response? "I'll take care of it". And take care he did, his crew showed up one day, did the work, and left without even charging us! I highly recommend Tony and Westwood Aluminum as they really stand behind their work. Well done, Tony! Leon, Thornhill

Meridian Windows installed 7 windows on the second floor of our house. The sales rep was good and offered us a reasonable price. The installation went smoothly and the installers cleaned up after themselves reasonably well. Overall, we had no issues with Meridian. However, one of the windows became fogged up, and that’s when the trouble started. I sent several e-mails and left numerous voice messages, yet no one bothered to call back, despite the so-called “life-time warranty”. I managed to find out the president’s name (Igor Zask) and his e-mail address, and still, no reply. At this time I cannot even get to a live person, my only option is to leave a voice mail that nobody seems to listen to. I would never deal with them again and don’t recommend anyone hiring Meridian Windows as they do not stand behind their product.

Bill, the owner of Nukrete, is a very good fast-talking salesman. We hired him to resurface garage floor with Nukrete, partially based on the life-time guarantee against de-bonding. The work was performed in March 2014. Bill's crew was not the most punctual, nor the neatest; but they appeared to be well qualified in their field. However, in August 2014 we noticed a cracked area, which turned out to be a large de-bonging of the coating, probably due to incorrect surface preparation. This deficiency could have been addressed with a quick visit, but this is where our troubles started. Numerous attempts to contact Bill were met with his cell phone greeting "this mailbox has not been initialized". My e-mails went unanswered. I resorted to calling from different phone numbers as Bill simply ignored call from my home number. Every time he would actually answer the phone there was a feeble excuse, such as being too busy, not being able to hear due to poor reception, or not being able to view the pictures because they were high resolution, van in the shop, etc. It's now the beginning of October, and still no word from Bill. I have filed a complaint with BBB. In short, do not hire this contractor as he will not stand behind his product or workmanship.