- Approximate cost of services:
- $2,300.00
We are sorry to hear that you are not satisfied with your driveway. There are some projects that because of existing conditions and certain limitations prevent a uniform appearance to the asphalt driveway.
The asphalt used is a robust asphalt mix which is designed to provide a longer lasting driveway.
In addition, due to the driveway being narrow we were not able to use an asphalt spreader on this project and had to lay the asphalt by hand. This, combined with the commercial asphalt mix used, created a rougher than typical appearance but with time and use the asphalt tends to smoothen out on its own. The rougher appearance will not affect the structural integrity of the driveway. We would also like to mention that the the center slope was created to keep the water away from the houses, the driveway does not have a lot of fall so the drainage is slow but does drain to the street.
Once the asphalt is cured, there are a few remedies to help with the rough appearance. We will offer to review the driveway in the spring and at that time, if required, offer a solution.
We are sorry to hear that you were not completely satisfied with the work process but pleased to hear you are happy with the end product. Unfortunately the delays were caused by a few matters on both parts. During the scheduling there was a lot of rain and we do not schedule work on rainy days to ensure the quality of the work is not affected in any way. We also had to work around the week that was taken off on your part and the few days it took for you to pick out the stone steps you wanted from the supplier. We do believe that we started within the two weeks that we promised and we were always forth right with our schedules. On a few occasions we had to stop the work because some direction from you was needed. During this pause in work, the crew would have gone to a different job they had and they may not have returned until the other job was completed. We try to not leave a project until it is done since this usually increases costs. There were also a few changes that you requested during the process and your job was all done by hand through a 34” man door from the garage which took more time. The parking on the street was very tight and a few accommodations had to be made consuming some time. As per the natural stone colour, this sometimes happens as it is natural stone but it is completely out of our control as we do not make the stone and on this occasion you went directly to the supplier to choose the colour, but as customer service is always important to us a discount was provided to ensure that you were satisfied. We are sorry for any inconvenience we caused and hope you enjoy your final product.
Excavation & repaving of 62 foot attached driveway