Bosch sent this company to install an Oven/Micro combo. They damaged the door badly, and it took Bosch a month to finally approve a new one. They sent this company to come replace the door, the useless technician couldn't even do his job properly and test the microwave before he left.
WE tested it the minute we got home and it wasn't even working! i had to call, speak to a rude CS rep, and told i have to wait another 10 days for them to come out. Finally they come out, and all they did was test it and confirm that it wasn't working!
45 days now without a microwave or oven. Like i said, avoid like the plague.
- Approximate cost of services:
- $0.00
- Company Response
As a reputable and trusted appliance repair company we take pride in our work and do our best to provide excellent service. To be clear our technician didn't damage your microwave door, it is unfortunate this was a manufacture defect which happens sometimes. Our technicians always test the appliance before leaving the job. I apologize for your experience, we can only do what we are authorized to do. If you have a concern with our service provided please feel free to contact our office so we can discuss it further.