john in Toronto

The installer recommended that he should fit two spring as we have a double door garage. After fitting two new springs and and new cables he left with my cheque but without handing over an invoice or service report so I had nothing for my records. I called the office on at least two occassions to be told that the invoice will be posted but it never arrives. The cables lasted 4 weeks before coming of their drums again, This time I called another company who came out and repaired my door properly. They informed me that the two springs were too strong and my door was not in balance. So in the end they only used one of the two springs to balance the door. morale of the story..........use First Choise Garage Doors at your peril and financial risk.