We purchased a home from Hopewell it was in the process of being built when we decided to move forward we put a $50.000 deposit that included some upgrades we had picked and hired there realtor to sell our current homes. There realtor did a horrible job at trying to sell our homes we have to make so many price changes that we would loose money on our home when all was said and done we had to let our dream house go and loose the $50.000 deposit we had paid them. Please when you purchase a home from Hopewell make sure your previous home is sold first when all this Fell apart Hopewell did not give us an ounce of help no meeting about options of any kind they took our money and resold the house for the original price plus the upgrades the made nothing but money of us ... loosing $50.000 is mental torture it’s takes most families a life time to save that much money and to just loose it like that is awful
- Approximate cost of services:
- $710.00
- Company Response
Hi Terry – At the end of the day we rely on our home buyers to understand their financial situation when buying a new home, and can only do so much to assist with the sale of your existing home. We try and educate our buyers as to market realities, and have confidence that our realtors provide the best possible advice in terms of what your home should be reasonably priced at in order to sell. What you as a homeowner expect to sell your home for, and what the market will buy it for, can be two different things, and we’re sorry if you couldn’t sell your home for as much as you thought you might. We do our best to work with homeowners to ensure they’re making the right decisions around the listing of their homes, as well as providing as much flexibility as we can if you have difficulty. However, we cannot be held responsible when you’ve purchased a new home but have not yet sold your existing home and aren’t able to honour your Sales Agreement once your home is completed. Our ability to assist you only extends so far, and in your case it sounds like we did as much as we could. We’re sorry that you weren’t able to take possession of your new home, and we wish you all the best in future. We are always happy to continue the conversation offline should you feel so inclined. You can contact us at customerexperience@hopewell.com.