Etobicoke

Wednesday morning we had no hot water. Phoned Enercare and they had a technician (Bruce) out to us by 4p.m. He tried to fix it but the replacement part did not work.He then arranged for a new and different part and came back Thursday morning.That did not work ,so on the spot we arranged for installation of a new hot water tank.The tank was 11 years old.By 4:30 p.m. a new crew(Waseem and Danny) came, removed the old tank and installed the new one, all by 6:00 p.m.They respected our home and were professional in their work.We were happy with their dedication. I feel this was handled as quickly as humanly possible and we are very appreciative of Enercare's service.This did not cost us at all since it was a rented hot water heater.

My vacuum needed repair and I took it to the Etobicoke Beam Vacuum Store.I was told it was unrepairable due to some melted plastic parts.It was three months old and I had no bill of sale. I phoned the manufacturer, Eureka, and was referred back to the same store because it was one of their recommended repair stores. Beam submitted the claim on my behalf and Eureka sent them a new, same model vacuum.Beam then contacted me and I picked up the new machine.Beam took their time a trouble for me, a no cash sale, and I appreciate it.

Scott Liddle is a pleasure.He returned calls ,set appointments and arrived on time, despite coming quite a distance. He really cared about solving our problem , was determined to do so, and was clean and respectful when working. He is a real professional to be recommended. We are grateful for his expertise. Bill and Dale

The two service men came with in the time frame given, and they were friendly , courteous and professional. The work was completed well and very quickly. Thanks again. .