Regan in Toronto

I should have written this review years ago, but forgot. Boris Sherman and his company Cozy World installed a new furnace in our house 4 years ago. We were new home owners and did a lot of research and got a lot of quotes. Boris spent 45 minutes in our basement explaining every little detail to us and answering all of my questions. With zero pressure to buy. We picked him and are still very pleased that we did. The furnace install (by a nice guy named Fred) was excellent, clean and efficient. (I was pregnant at the time and slipped on the stairs going down to take a look. The guys gave me their phone to use and stayed with me to make sure I was okay. They were very kind.) The furnace is great and when, nearly 4 years later, we had a small water leak from it, Boris answered my email within hours and sent someone to take a look. It fixed it for awhile, but then leaked again a few months later. Fred was in our basement within one day, replacing the entire internal unit with a new one. He was in and out within a couple of hours and no leak. Boris and his team are amazingly responsive and thorough and efficient and knowledgeable. I definitely recommend this company to anyone needing furnace work. I've never written a review for a company, but these guys are awesome. Seriously.

This was awhile ago and I meant to write a review here, but forgot. We had a furnace installed in January 2010. I found Boris on HomeStars and he came to quote us on a new furnace. I also got 3 other quotes. Boris came in slightly cheaper than the others (for the same equipment) but it was his professional attitude that sold us. He did the sales work and then a crew of great guys came in to remove our old furnace and install the new one. They did it in a day and stayed late to finish it. They were super clean, took away the old furnace and left the basement area all good. They even patched up a totally unrelated hole in our wall. We had an issue with the electrical switch (that was due to our old house, and was not related to their work) and the installer returned very early the next morning with tools to fix the switch. He also created a new hole in the adjoining room for a new intake vent (again, not a part of our original quote or work plan), brought the vent cover from HOme Depot and closed it all up, which helped the efficiency of the furnace. This was way above and beyond. Boris followed up on all the work, applied for an ONtario energy rebate on our behalf and was just generally a good person to work with. No hesitation to recommend Boris and his installers at Cozy World.