Sand in Toronto

Omar was quick to respond to our request for pot lights installation (25 lights, 2 rooms). He arrived at our home, made his measurements and gave us a competitive quote and a better understanding of timelines and expectations. Karl the electrician came in on time, introduced himself, told us what to expect. He did his best to work quickly and efficiently. He communicated clearly which gave us peace of mind knowing what was happening at all times. We all work from home, so timing, cleanliness and minimizing disruptions were really important to us. ACE showed up when they said they would. They were quick, clean, efficient and clear with their communication. We're really happy with the quality of work and pricing.

Monday February 19th, 2018 My laundry machine started making a strange grinding noise with a little water leakage. With a newborn baby and weeks of laundry to be done, I needed a repair person ASAP to resolve this issue. I called Express Repair after finding them on Google. Within an hour a repair man had arrived. He opened up my laundry machine. He did a quick scan of the inside of my washer with a flashlight. He tapped a few parts with the end of his screwdriver and attempted to run a wash cycle once or twice. It was through this "extensive testing" that he concluded that 1) The Main drain system is faulty and need to be replaced. 2) The Motor pulley system is fault and needs to be replaced. I was quoted for a $645 job to have all of this repair work done, and if I was lucky, it might be done by the end of the week. I was not convinced that his diagnostics methods were honest. I asked if there was a quicker, more affordable solution. He insisted that this was a big job that required parts and a lot of labor. I politely asked him to leave my home as I would likely replace my entire unit for $1,000 than pay $645 for a repair. Once he left, I did a quick YouTube search for common washer problems. I was able to take a part the drainage pump and found my baby's newborn sock which was blocking the pump. Once the sock was removed, my machine worked like new again. I spent $91.64 for someone to come in, open the washer and give me a dishonest quote. I'd like a full refund as I was able to resolve the issue after watching a 12 minute video on YouTube. Thank you.