I got Anthony to come out and diagnose the issue with my AC. He thought that is most likely one part that he has to order. He charged me $140 for the diagnosis and then disappeared. Multiple follow up requests resulted in either getting full message machine on his part or head office saying that he is waiting for the part. I waited a month before moving to a different provider. Dont deal with these people if you have small projects. Perhaps you are not worth it to them.
- Approximate cost of services:
- $140.00
- Company Response
Hi Anton, unfortunately, this isn't a true representation of us at all.
Diagnostics are always 120+ tax which is what you paid.We are still waiting for the part.
We didn't just disappear.The part is not available yet.
Unfortunately, following Covid a lot of manufacturers are still slow with their parts supply.
If you would like to contact our store, we would be happy to credit you the cost of the diagnostic if you no longer want wait for the part.
Thank you, Marnie Amodeo, General manager
