I will never order from Appliance Canada again. Their delivery company cannot be trusted. They delivered a washer and dryer over a month ago. The dryer had been dropped and damaged. They scheduled a delivery for a second dryer the following week but did not deliver as it too had been dropped and damaged. We accommodated their schedule on both occasions. No more dryers could be delivered for two weeks because their remaining stock of dryers had been damaged. Because we had been inconvenienced, Appliance Canada arranged with the owner/operator who delivers their products to arrive at our home on Tuesday of this week by 8 am. The driver decided they had better things to do than adhere to the schedule they agreed to. They called us to say they would arrive at 10:30 am. We could not be here at 10:30 as we work. We rearranged for delivery this morning, Friday June 17th at 8 am. The driver had agreed to this time! The driver called at 8 am to say, 'we will be there between 9 and 11.' This alone is the reason I will never purchase from Appliance Canada again. Is this what happens when you contract out with a private company? Appliance Canada has no control over its delivery process and apparently doesn't really care it they do. As LEONS owns Appliance Canada, I will be writing their CEO to see if he/she cares. Do we have our DRYER after all of this? HELL NO!!! Delivery rescheduled for next Monday.
- Approximate cost of services:
- $1,500.00