I misguided by their representative who visited my house for a free inspection of my Fureness and suggested to sign a monthly Protection plan service for $14.99. And it was no contract. I did and when I had a problem I called and it took them several weeks to send someone. When I called to cancel the service they said there is a $99 cancellation fee while they never mentioned that while promoting this monthly service and kept repeating that it is only a monthly protection and no contract.
- Approximate cost of services:
- $14.99
- Company Response
Dear Nima,
Thank you for your feedback, although we are concerned to have read your review. In our agreements, we do advise on a $99 administration charge in case of a cancellation. Having said this, we are flexible and would love to give you a call to discuss further.
Please send an email to info@simplycomfort.ca with your contact information with Attention to: Elisabeth and I will gladly reach out to you this week.
Best Regards,
Elisabeth