Becca

Len and Adam are very professional and experienced. We had heating problems and could not figure out by ourselves. Len and Adam spotted the issue and fixed it. They also suggested we should get rid of our zones and change to a 2-stage furnace. We are very satisfied because now we have heating in every room of our house. We have referred them to a couple of our friends. We are lucky to find Len ad Adam and hope you will do so as well.

It is very windy today and our furnace stopped running this morning. We called a furnace company first and they said no power to furnace and we need to call electrician. I did online search: google search and homestars search and found SAFE electrical and we called the company's operator and they promised an electrician will give us a call back shortly. Muhammad called after and said he will be on site within an hour. We were so glad that we called SAFE electrician. Muhammad is very professional and intelligent. Not only he helped fixed the problem, but also walked us step by step how he diagnosis the problem and how to fix them. He found our house lost a hot leg (from Hydro One) which affected our furnace. He then switched a good power to furnace and had our furnace back, and called Hydro company to come to fix the other leg. He also fixed one of our GFCI outlets - wrong-wiring (our previous electrician failed to fix this problem). Again, we are so glad we found Muhammad and we will keep using his company for ever. Highly recommend - reliable, professional and smart!

We used this company twice. I felt I was satisfied by their service after their first visit, but after their second visit and after our power fuse was broken during the coldest weather, I do not recommend this company. The story: they have fulfilled whole-house electric check-up and we paid CAD$1500 for their first visit (including overpriced smoke detectors). After they left, our power system seemed to have trouble. I called them and they asked me continue watch up for the problem. Now, during the coldest weather, the power was disconnected (from the previous problem). I have to call another company (with high rating on homestar). The other problem with this company is: I felt the electrician just wanted to sell their products/service. On their second visit (solve other issue), they failed to give me discount as they promised on their flyer. Anyway, I am not using this company any more, very disappointed.