Reviews

10/10

After receiving eight quotes I decided on Home Decor. Unlike other competitors I did not feel pressured. Impressed with the showroom products. Amazing installation team! LOVE my new front doors!

Approximate cost of services:
$7,784.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much Shurnett for you comments and feedback.

0/10

I hired Kirk to install a tankless water heater. A job that I thought would maybe take a couple of hours ended up taking almost a couple of weeks, resulting in no solution. He drilled a hole through the joist to install an intake hose, which did not work. When he left he promised that everything was working as it should. However that day and many days after I was unable to get hot water. This was extremely stressful for me and my household as I also run a daycare in my home. Of course because I wasn't getting hot water, I had to call him to come over again and again with the same result, and him promising me that this issue was fixed. After a week and a half, Kirk admitted that he didn't know what else to try to fix the issue and encouraged me to reach out to another company to fix the issue. He added that he will remove everything including the tank and will refund me my money as he wasn't able to complete the job. I hired another company who found out that Kirk had made a plug out of the wiring of the light switch. What this means is that when you turned off the light it would also turn off the hot water. The company that had found the issue was able to set up a tankless water heater for me and now I have hot water. I informed Kirk about his mistake, which he took full ownership of. He told me that he would refund me the full amount of $2000. We are now approaching the third week and I still haven't received my money to pay the company that did the job that Kirk was unable to do. He is currently holding $1000 of my money and refusing to refund it back to me. In my opinion, I find him to be very dishonest.

Approximate cost of services:
$2,000.00
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0/10

I called Appliance Repairman after my 3yrs old Frigidaire Gallery refrigerator freezer worked perfect, but the fridge area kept loosing temperature rapidly. They told they were certified by Frigidaire, which turns to being so. In less than five minutes visit I was charged $361.60 + 1460.60 for a compressor. Two visits and was not able to repair my fridge. He did not reinstalled a part that removed because he couldn't remember how to replace it and premised to reinstall it when he came back to put in a new compressor. I spoke to their customer service after speaking Frigidaire that they misdiagnosed my fridge and if they could send someone else and they refused to. I made several calls to speak with a manager or owner and each time I was told that no one is available. Nor did they return the messages I left for them to call me. Got it repaired by a qualified appliance repair company for $237.30.

Approximate cost of services:
$598.90
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