Reviews

10/10

Kevin from Brothers Roofing stood out from the other quotes we received for our roof replacement due to his honesty and trustworthiness. He promptly visited our house on the same day we contacted him through Homestars and provided us with a detailed quote that covered all our requirements at a fair price. Despite facing challenges such as rain, Kevin and his team worked diligently to ensure that there were no issues with the roof until completion. Kevin promptly addressed any concerns that arose during the process, maintaining open and respectful communication. Customer satisfaction is a top priority for Kevin, and we have full confidence in the quality of the work performed by the Bros. Roofing team.

Approximate cost of services:
$10,000.00
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Company Response

Dear Stome,

Thank you very much for taking the time out of your busy day to write the amazing review for us. It was really a pleasure reading about your experiences throughout the roof project. We greatly appreciate the opportunity to earn your business which stands out from the other competitors. Your satisfaction is our priority. Thanks again for choosing Bros Roofing. Let us know when you need anything else we are here to help. Happy Mother’s Day and enjoy a wonderful weekend with your family!

All the best!
Kevin & All Crews in Bros. Roofing

2/10

We chose Integrity because they were doing other work in the area we were promised satisfaction guaranteed. Our front interlocking stairs were cemented to prevent the interlock from sinking. The work was done quickly, but the cement job was very messy and quickly started to fall apart after the rains this summer. In addition, they left stones on our driveway for over two weeks after the job was done, promising to clear it up sooner. We called 4 times to request follow up on the stairs and were told each time that the workers would come by in a few days as they were busy doing other jobs. That was in June, we are still waiting! We have continuously called the cell number but there is no voicemail and no one answers. We are very unhappy with the service and the lack of response. We would like this issue to be dealt with. We paid and now we will probably never hear from them again. We don't recommend using them.

Approximate cost of services:
$1,700.00
1 of 1 people found this review helpful.
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Company Response

Hello,

I would be upset too if someone were to have conducted business with me as you have alleged that I have with you. That being said, any prospective clients, or anyone for whom I have done work, can all attest to the facts that I am prompt to return calls should I miss them, and that I have voicemail set up should I be unable to answer my phone. I worry that if it is true that I have done work for you, that for some reason you have the wrong number and this is why you were unable to get a hold of me. If you would be so kind as to contact me at 6139813653, I would appreciate the opportunity to speak to you about your dissatisfaction with the job that you allege I have done for you. If it proves that I have done work for you, and you are amenable to it, I would love to have the opportunity to make things right.

Thank you.