Erika in Toronto

We've made 3 service calls across 2 different houses and have been very pleased with the quality of work, solutions presented, and professionalism. Great work, cleanup and communication. We won't hesitate to call again when the next electrical project comes up!

I was really excited to work with Jose on this project. His woodworking projects looked beautiful and he seemed knowledgeable about his craft. He responded to our Homestars request to have 4 12ft (4ft in the ground, 8 ft out) roundwood posts installed in our backyard with concrete bases. The holes were to be 4ft deep and 2ft wide as per the concrete companies recommendations. And the purpose was to build a wooden play structure for our children. - Jose didn't have the right tools for the job (we had to provide some) - He wasn't aware of the concrete requirements for securing poles in the ground. His recommendations where half the depth and would have been incredibly dangerous given our use for the poles as a structure for our children to play on. He tried very hard to convince us otherwise until we showed him the concrete companies website which provided width and depth requirements. (we should have paid him for his time and asked him to leave the job at this point) - He took twice as long to complete the work (totally ok, we understand sometime the job isn't what you thought), and insisted on staying to finish the job, not wanting to leave the job unfinished. - The holes we had carefully measured out and provided guides for (with string and posts) ended up being dug off position (2 of them by more than 1ft off) so we ended up deciding to refill the 2 most off position poles and change our plans to accommodate the error. Incredibly disappointing. Overall, he seemed out of his element, did not follow the project requirements we had set out in the messages before we started, furthermore made assumptions about what we wanted, was stubborn to convince otherwise, was hard to get straight answers from when things went wrong, and in the end he charged my husband double what he and I had originally agreed upon in our messages while I wasn't there. I'm sure Jose does wonderful work when he's not working directly with clients and is working within his craft. We however were deeply disappointed with his lack of professionalism, integrity, and ability to deliver on our project. Many red flags that I missed early on and so I learned many lessons from this project.

Vlad came to repair our dishwasher that had an error code and burning smell. He not only found that the heating element wasn't functioning, but also checked the panel just to make sure that he had followed the problem to the source, and sure enough, he found burnt wires, insulation, and melted relays. We talked through our options for repair or replacement with him and was fair in his analysis of the situation. We came to the same conclusion as him which was to replace the dishwasher instead of the labour and parts to replace it given the issue. He returned parts he had picked up for the job and didn't charge us for them which we much appreciated. He asked for towels/containers for water when needed. Cleaned up any water from the floor and was careful not to damage the unit or anything around it. Thank you Vlad for a small but wonderful job. We're happy to call you again and will share you contact with our friends.

We’re so relieved to have found Wayne and his team. We appreciate his open and honest explanations and holistic approach to all of our water and flooding concerns. We’re already talking about all the additional projects we’ll be calling him for over the next year as we work on our almost 100 year old home we just purchased. Thanks so much Wayne and team!!

We weren't sure how to proceed with the plumbing for our kitchen reno. Very valuable advice, quick service and a perfect solution. Thanks so much and we won't hesitate to call for future work!

We had a fantastic experience with Bob and his team. They were able to service us soon after contacting them, working with our renovation schedule. They protected our home very well, were a very professional and fun/happy crew and cleaned up so well afterwards that it didn't even look like they were here. So impressed! Wouldn't hesitate to recommend them to our neighbours and friends for upcoming Ki-tech replacement too.